APA (7th ed.) Citation

Tardugno, A. F., DiPasquale, T. R., & Matthews, R. E. (2000). IT services: Costs, metrics, benchmarking, and marketing. Prentice Hall PTR.

Chicago Style (17th ed.) Citation

Tardugno, Anthony F., Thomas R. DiPasquale, and Robert E. Matthews. IT Services: Costs, Metrics, Benchmarking, and Marketing. Upper Saddle River, NJ: Prentice Hall PTR, 2000.

MLA (9th ed.) Citation

Tardugno, Anthony F., et al. IT Services: Costs, Metrics, Benchmarking, and Marketing. Prentice Hall PTR, 2000.