Signal delay effects on rapport in telepsychiatry /
Video-mediated communication research has shown that telecommunication signal delay can cause difficulty in interpersonal coordination of conversation. Studies of rapport suggest that interpersonal coordination is an important aspect of rapport. This study investigated the effect of signal delay on...
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| Format: | Thesis Book |
| Language: | English |
| Published: |
[Place of publication not identified] :
[publisher not identified] ;
1999.
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| Subjects: | |
| Online Access: | http://proxy.library.tamu.edu/login?url=http://proquest.umi.com/pqdweb?did=733514601&sid=1&Fmt=2&clientId=2945&RQT=309&VName=PQD |
| Summary: | Video-mediated communication research has shown that telecommunication signal delay can cause difficulty in interpersonal coordination of conversation. Studies of rapport suggest that interpersonal coordination is an important aspect of rapport. This study investigated the effect of signal delay on the level of rapport in quasi-psychotherapy sessions (stress evaluation). Video conference counseling sessions were conducted with three levels of signal delay, zero, 300 ms, and 1000 ms. These were compared to face-to-face counseling sessions. Three male counselors conducted the sessions. Forty- eight client participants, primarily male and female college students, were enrolled in the stress evaluations. Measurements were made of several conversation behaviors in the sessions. The level of client perceived rapport was measured using a self-report instrument following the session. A difference across conditions was found for only two of the conversation behaviors which was indicative of conversational difficulty with delay. The results did not provide evidence for an effect on rapport from delay. However, males and females were found to respond differently regarding rapport. While no significant differences in rapport were found for males, females scored lower for rapport in the face- to-face condition than the zero delay and the 300 ms delay condition. These differences may be attributed to the medium rather than to signal delay. Females may feel more comfortable with unfamiliar male counselors in the video conference because of the isolation provided, an effect that may have therapeutic application. |
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| Item Description: | Vita. "Major Subject: Educational Psychology". |
| Physical Description: | ix, 92 leaves : illustrations ; 28 cm. Issued also on microfiche from University Microfilm Inc. |
| Bibliography: | Includes bibliographical references (leaves 82-87). |