Into the networked age : how IBM and other firms are getting there now /

Bibliographic Details
Main Author: Cortada, James W.
Corporate Author: International Business Machines Corporation
Other Authors: Hargraves, Thomas S., Wakin, Edward
Format: Book
Language:English
Published: New York : Oxford University Press, 1999.
Subjects:
Table of Contents:
  • The challenge of change, the response of transformation
  • How the rules of the game are changing
  • Making customers into partners
  • Managing knowledge: issues and implications
  • How to manage knowledge
  • The leveraging of knowledge
  • The "X" factor in transformation
  • Process management in action
  • Working partners: strategy and technology
  • Technologies for today and tomorrow
  • Leading the way.