APA (7th ed.) Citation

Evans, J. R., & Dean, J. W., Jr. (2000). Total quality: Management, organization, and strategy (2nd ed.). South-Western College Pub..

Chicago Style (17th ed.) Citation

Evans, James R., and James W. Dean, Jr. Total Quality: Management, Organization, and Strategy. 2nd ed. Cincinnati, OH: South-Western College Pub., 2000.

MLA (9th ed.) Citation

Evans, James R., and James W. Dean, Jr. Total Quality: Management, Organization, and Strategy. 2nd ed. South-Western College Pub., 2000.