Business process improvement : planning and implementation /

Bibliographic Details
Main Author: Lientz, Bennet P.
Other Authors: Rea, Kathryn P.
Format: Book
Language:English
Published: San Diego : Harcourt Brace Professional Pub., [1999]
Edition:[2000 ed.].
Subjects:
Description
Item Description:At head of title: 2000.
Includes index.
Physical Description:xxiv, 532 pages : illustrations ; 23 cm. + 1 computer optical disk (4 3/4 in.)
Format:IBM PC or compatible with CD-ROM drive; WordPerfect 6.0 for Windows, Microsoft Word 6.0 for Windows, or compatible word processor, Microsoft Excel 5.0 for Windows or compatible spreadsheet, Microsoft PowerPoint 7.0, and Microsoft Project 98; 3 MB available space on hard drive.
ISBN:0156069660