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Introduction to information-based high-tech services /

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Bibliographic Details
Main Author: Viardot, Eric
Format: Book
Language:English
Published: Boston : Artech House, 1999.
Series:Artech House technology management and professional development library.
Subjects:
Computer technical support.
High technology industries > Customer services.
Description
Physical Description:xiv, 182 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0890066477 (alk. paper)