Total quality management : text, cases, and reading /

Bibliographic Details
Main Author: Ross, Joel E.
Other Authors: Perry, Susan
Format: Book
Language:English
Published: Boca Raton, Fla. : St. Lucie, [1999]
Edition:3rd ed.
Subjects:
Description
Item Description:Previous edition: London: Kogan Page, 1994.
Physical Description:xv, 550 pages ; 23 cm.
Bibliography:Includes bibliographical references and index.
ISBN:157444266X