APA (7th ed.) Citation

Ross, J. E., & Perry, S. (1999). Total quality management: Text, cases, and reading (3rd ed.). St. Lucie.

Chicago Style (17th ed.) Citation

Ross, Joel E., and Susan Perry. Total Quality Management: Text, Cases, and Reading. 3rd ed. Boca Raton, Fla.: St. Lucie, 1999.

MLA (9th ed.) Citation

Ross, Joel E., and Susan Perry. Total Quality Management: Text, Cases, and Reading. 3rd ed. St. Lucie, 1999.