Profitable customers : how to identify, develop and retain them /

Bibliographic Details
Main Author: Wilson, Charles
Format: Book
Language:English
Published: London [England] ; New Hampshire, USA : Kogan Page, 1998.
Edition:2nd ed.
Series:Professional paperback series.
Subjects:
Description
Physical Description:190 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 175-180) and index.
ISBN:0749428252