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The reference encounter : interpersonal communication in the academic library /

Bibliographic Details
Main Author: Radford, Marie L.
Format: Book
Language:English
Published: Chicago : Association of College and Research Libraries, 1999.
Series:ACRL publications in librarianship ; no. 52.
Subjects:
Academic libraries > Reference services > United States.
Communication in library science > United States.
Description
Physical Description:xi, 242 pages ; 23 cm.
Bibliography:Includes bibliographical references (pages 205-217) and index.
ISBN:0838979513 (alk. paper)