Cover Image

Research methods in service industry management /

Bibliographic Details
Main Author: Johns, Nick
Other Authors: Lee-Ross, Darren
Format: Book
Language:English
Published: London ; New York : Cassell, 1998.
Subjects:
Service industries > Management > Research.
Description
Physical Description:ix, 196 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0304335134
0304335126 (pbk.)