Utility negotiating strategies for end-users /

Bibliographic Details
Main Author:	Studebaker, John M.
Format:	Book
Language:	English
Published:	Tulsa, OK : PennWell, [1998]
Subjects:	Public utilities > Public relations > United States. Electric utilities > Customer services > United States. Gas industry > Customer services > United States. Negotiation in business > United States. Consumer education > United States.

Description
Item Description:	Includes index.
Physical Description:	xiv, 314 pages : illustrations, map ; 24 cm.
ISBN:	0878147284