Managing conflict : making conflict work for you /
Using narration, vignettes and graphics, this video analyzes interpersonal conflict: what it is, why it can be valuable and how to manage it. It offers five strategies for managing conflict effectively: avoidance, forcing, accommodation, compromise and collaboration. Vignettes illustrate each strate...
| Corporate Authors: | , |
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| Format: | Video VHS |
| Language: | English |
| Published: |
Schaumburg, Ill. :
Wingsnet,
[1990]
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| Subjects: |
| Summary: | Using narration, vignettes and graphics, this video analyzes interpersonal conflict: what it is, why it can be valuable and how to manage it. It offers five strategies for managing conflict effectively: avoidance, forcing, accommodation, compromise and collaboration. Vignettes illustrate each strategy. The video offers suggestions on how to select the most effective strategy. With practice, conflict management skills grow and develop. By using this video, viewers will be able to make conflict work for them. |
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| Item Description: | "1428D." Videorecording. |
| Physical Description: | 1 videocassette (19 min.) : sound, color ; 1/2 in. + 1 leader's guide (10 pages : illustrations ; 28 cm.). |
| Format: | VHS. |
| Production Credits: | Music, Georgia Robinson. |