Cover Image

Service, service, service : the growing business' secret weapon : innovative and proven ideas for getting and keeping customers /

Bibliographic Details
Main Author: Albrecht, Steven
Format: Book
Language:English
Published: Holbrook, Mass. : B. Adams, [1994]
Series:Adams business advisor.
Subjects:
Customer services.
Description
Physical Description:288 pages ; 22 cm.
Bibliography:Includes bibliographical references (pages 283-284) and index.
ISBN:155850463X (hard)
155850432X (pbk.) :