Providing personalized customer service /
| Corporate Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
[Los Altos, Calif.] :
Crisp Publications,
[1999]
|
| Series: | Retailing smarts.
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| Subjects: |
| Physical Description: | 4 volumes : illustrations ; 26 cm. |
|---|---|
| ISBN: | 156052538X (workbook 1) 1560525398 (workbook 2) 1560525401 (workbook 3) 156052541X (workbook 4) |