Quality improvement programs in ARL libraries /

Bibliographic Details
Corporate Author:	Association of Research Libraries. Systems and Procedures Exchange Center
Other Authors:	Siggins, Jack, Sullivan, Maureen
Format:	Book
Language:	English
Published:	Washington, DC : Association of Research Libraries, Office of Management Services, [1993]
Series:	SPEC kit ; 196.
Subjects:	Libraries > Quality control. Total quality management.

Description
Item Description:	At head of title: Systems and Procedures Exchange Center. "SPEC flyer 196." "September 1993."
Physical Description:	ii, 127 pages : illustrations ; 28 cm.
Bibliography:	Includes bibliographical references.
ISSN:	0160-3582 ;