Total quality management : strategies and techniques proven at today's most successful companies /
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New York :
John Wiley,
[1998]
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| Edition: | 2nd ed. |
| Series: | Portable MBA series.
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| Subjects: |
| Item Description: | Includes index. |
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| Physical Description: | xviii, 254 pages : illustrations ; 26 cm. |
| ISBN: | 0471191744 (cloth : alk. paper) |