Customer service programs in ARL libraries /

Bibliographic Details
Corporate Author:	Association of Research Libraries. Office of Leadership and Management Services
Other Authors:	Soete, George J.
Format:	Book
Language:	English
Published:	Washington, DC : Association of Research Libraries Office of Leadership and Management Services, 1998.
Series:	SPEC kit ; 231.
Subjects:	Academic libraries > Customer services.

Description
Item Description:	"May 1998."
Physical Description:	93 pages : illustrations ; 28 cm.
Bibliography:	Includes bibliographical reference (page 93).