Cover Image

Proactive customer service : transforming your customer service department into a profit center /

Bibliographic Details
Main Author: Brennan, Charles D.
Format: Book
Language:English
Published: New York : AMACOM, [1997]
Subjects:
Customer services > Management.
Description
Item Description:Includes index.
Physical Description:ix, 212 pages : illustrations ; 24 cm.
ISBN:0814403727
081447943X