Cover Image

Communicating with customers : service approaches, ethics, and impact /

Bibliographic Details
Main Author: Ford, Wendy S. Zabava
Format: Book
Language:English
Published: Cresskill, N.J. : Hampton Press, [1998]
Series:Communication and social organization.
Subjects:
Customer services.
Customer relations.
Business communication.
Description
Physical Description:xiii, 175 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references and indexes.
ISBN:1572731400
1572731419