North, J., Blackburn, R. A., & Curran, J. (1998). The quality business: Quality issues and smaller firms. Routledge.
Chicago Style (17th ed.) CitationNorth, Julian, Robert A. Blackburn, and James Curran. The Quality Business: Quality Issues and Smaller Firms. London ; New York: Routledge, 1998.
MLA (9th ed.) CitationNorth, Julian, et al. The Quality Business: Quality Issues and Smaller Firms. Routledge, 1998.
Warning: These citations may not always be 100% accurate.