APA (7th ed.) Citation

Keen, P. G. W. (1997). The process edge: Creating value where it counts. Harvard Business School Press.

Chicago Style (17th ed.) Citation

Keen, Peter G. W. The Process Edge: Creating Value Where It Counts. Boston, Mass.: Harvard Business School Press, 1997.

MLA (9th ed.) Citation

Keen, Peter G. W. The Process Edge: Creating Value Where It Counts. Harvard Business School Press, 1997.