The practice of quality management /

Bibliographic Details
Other Authors: Lederer, Phillip J., Karmarkar, Uday S. (Uday Sadashiv)
Format: Book
Language:English
Published: Boston : Kluwer Academic, [1997]
Subjects:
Description
Item Description:Published to disseminate the results of a conference on empirical research in quality management, held at the Simon School of the University of Rochester on March 26 and 27, 1993.
Physical Description:vi, 320 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0792398645 (alk paper)