APA (7th ed.) Citation

Productivity Press & Shingō, S. (1997). Mistake-proofing for operators: The ZQC system. Productivity Press.

Chicago Style (17th ed.) Citation

Productivity Press and Shigeo Shingō. Mistake-proofing for Operators: The ZQC System. Portland, Or.: Productivity Press, 1997.

MLA (9th ed.) Citation

Productivity Press and Shigeo Shingō. Mistake-proofing for Operators: The ZQC System. Productivity Press, 1997.