Total quality journey.

Bibliographic Details
Corporate Author:	Conference Board
Other Authors:	Martino, Jean-Marie
Format:	Book
Language:	English
Published:	New York, NY : Conference Board, [1997]
Series:	Conference Board report ; no. 1181-97-CH.
Subjects:	Total quality management > United States > Case studies. Malcolm Baldrige National Quality Award.

Description
Item Description:	Cover title. "Edited by Jean-Marie Martino"--P. 3. "Report based on speeches presented at the 1996 Regional Malcolm Baldrige Award conferences, held in Chicago on May 7, Atlanta on May 29, Boston on June 6, and San Francisco on June 13. Conferences focused on lessons companies learned while applying for the Baldrige Award."--[page 2].
Physical Description:	38 pages : illustrations ; 28 cm.