Difficult people : how to deal with impossible clients, bosses and employees /

Bibliographic Details
Main Author:	Cava, Roberta
Format:	Book
Language:	English
Published:	Buffalo, N.Y. : Firefly Books, 1997
Subjects:	Interpersonal communication. Work > Psychological aspects. Interpersonal conflict.

Description
Physical Description:	vi, 180 pages, 4 unnumbered pages ; 23 cm.
Bibliography:	Includes bibliographical references (page [183]).
ISBN:	1552091252 :