ISO 9000 and beyond : from compliance to performance improvement /

Bibliographic Details
Main Author: Harrington, H. J. (H. James)
Other Authors: Mathers, Dwayne D.
Format: Book
Language:English
Published: New York : McGraw-Hill, [1997]
Subjects:
Description
Item Description:Includes index.
Physical Description:xxi, 359 pages ; 24 cm. + 1 laser optical computer disc (4 3/4 in.)
ISBN:0070267774