Meeting the demands of tomorrow's customers : a council report /

Bibliographic Details
Main Author:	Palframan, Diane
Corporate Author:	Conference Board
Other Authors:	Tank, Andrew
Format:	Book
Language:	English
Published:	New York : Conference Board, [1996]
Series:	Conference Board report ; no. 1174-96-CR.
Subjects:	Customer relations. Customer services.

Description
Item Description:	Title from cover; responsibility statement from page 3.
Physical Description:	22 pages : illustrations ; 28 cm.
Bibliography:	Includes bibliographical references.