Delivering world-class technical support /

Bibliographic Details
Main Author: Khandpur, Navtej
Other Authors: Laub, Lori
Format: Book
Language:English
Published: New York : Wiley, [1997]
Subjects:
Description
Item Description:"Wiley Computer Publishing."
Physical Description:xiv, 322 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 312-313) and index.
ISBN:0471155349 (pbk. : alk. paper)