Delivering world-class technical support /
| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New York :
Wiley,
[1997]
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| Subjects: |
| Item Description: | "Wiley Computer Publishing." |
|---|---|
| Physical Description: | xiv, 322 pages : illustrations ; 24 cm. |
| Bibliography: | Includes bibliographical references (pages 312-313) and index. |
| ISBN: | 0471155349 (pbk. : alk. paper) |