Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
San Francisco :
Jossey-Bass,
[1997]
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| Edition: | 1st ed. |
| Series: | Jossey-Bass public administration series.
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| Subjects: |
| Physical Description: | xx, 251 pages : illustrations ; 24 cm. |
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| Bibliography: | Includes bibliographical references (pages 241-244) and index. |
| ISBN: | 0787902993 |