Total quality management : a total quality approach /

Bibliographic Details
Main Author: Gatiss, Gordon F.
Corporate Author: Institute for Supervision and Management
Format: Book
Language:English
Published: London : Cassell, in association with the Institute for Supervision and Management, [1996]
Series:Management skills series (London, England)
Subjects:
Description
Physical Description:xii, 158 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references.
ISBN:0304337951 (pbk.)