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Workflow management systems for process organisations /

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"This book introduces the perspective of customer-driven and teamwork-oriented process organisation. Its aim is to design and test concepts of Computer Supported Cooperative Work, especially concepts for workflow management systems, in order to fundamentally improve business processes in enterp...

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Bibliographic Details
Main Author: Schäl, Thomas, 1962-
Corporate Author: SpringerLink (Online service)
Format: eBook
Language:English
Published: Berlin ; New York : Springer, [1996]
Series:Lecture notes in computer science ; 1096.
Subjects:
Management information systems.
Reengineering (Management)
Production management.
Workflow management systems.
gestion système.
technologie information.
organisation entreprise.
coopération technologique.
travail coopératif.
Production > Gestion.
Réingénierie organisationnelle.
Systèmes d'information de gestion.
Management informatiesystemen.
Gestion d'entreprise > Systèmes d'information.
Groupes de travail > Informatique.
Computer Supported Cooperative Work.
Prozessmanagement.
Electronic books.
Electronic resources (Books)
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • 1. Introduction
  • 2. From Functional to Process Organisation
  • 3. Analysis and Design of Co-operative Networks
  • 4. Workflow Management Technology
  • 5. Field Study I: The Coordinator Supporting Distributed Management Processes
  • 6. Field Study II: XW̲orkflow Overdraft Management in a Bank
  • 7. Conclusion
  • App. I Business Process Modelling Goals
  • App. II Evaluation of Co-operative Networks
  • App. III Functional Requirements for Workflow Management Technology.