APA (7th ed.) Citation

Hansen, G. A. (1994). Automating business process re-engineering: Breaking the TQM barrier. PTR Prentice Hall.

Chicago Style (17th ed.) Citation

Hansen, Gregory A. Automating Business Process Re-engineering: Breaking the TQM Barrier. Englewood Cliffs, N.J.: PTR Prentice Hall, 1994.

MLA (9th ed.) Citation

Hansen, Gregory A. Automating Business Process Re-engineering: Breaking the TQM Barrier. PTR Prentice Hall, 1994.