rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: AMA handbook for customer satisfaction
  title info:
    title: Handbook for customer satisfaction
  title info:
    title: Customer satisfaction
  name:
    name part: Dutka, Alan F.
    role:
      role term: creator
  name:
    name part: American Marketing Association
  type of resource: text
  genre: bibliography
  origin info:
    place:
      place term: ilu
    date issued: 1994
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: viii, 231 pages : illustrations ; 24 cm.
  note: Alan Dutka.
  note: At head of title: American Marketing Association.
  note: Includes bibliographical references (pages 219-222) and index.
  subject:
    topic: Consumers
    topic: Research
  subject:
    topic: Consumer satisfaction
    topic: Research
  classification: HF5415.3 .D88 1994
  classification: 658.8/12
  identifier: 0844234540 :
  identifier: 92034249
  record info:
    record content source: DLC
    record creation date: 920904
    record change date: 20151004084621.0
    record identifier: in00001295941