Process mapping : how to reengineer your business processes /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
John Wiley,
[1996]
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| Subjects: |
| Physical Description: | xiv, 274 pages : illustrations ; 24 cm. |
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| Bibliography: | Includes bibliographical references (pages 241-248) and index. |
| ISBN: | 0471132810 (alk. paper) |