Building brands directly : creating business value from customer relationships /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Washington Square, New York :
New York University Press,
1996.
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| Subjects: |
| Physical Description: | xvi, 431 pages : illustrations ; 24 cm. |
|---|---|
| Bibliography: | Includes bibliographical references (pages 409-415) and index. |
| ISBN: | 0814766188 |