The service productivity and quality challenge /
| Other Authors: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Dordrecht ; Boston :
Kluwer Academic Publishers,
[1995]
|
| Series: | International studies in the service economy ;
5. |
| Subjects: |
| Physical Description: | vi, 507 pages : illustrations ; 25 cm. |
|---|---|
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0792334477 |