Responsive government : service quality initiatives.

Bibliographic Details
Corporate Author: Organisation for Economic Co-operation and Development. Public Management Service
Format: Book
Language:English
Published: Paris : Organisation for Economic Co-operation and Development, 1996.
Subjects:
Description
Item Description:"PUMA"--On cover.
"This publication contains papers presented to a Symposium on this topic organised by the Public Management Service (PUMA) of the OECD and held in Paris on 7-8 November, 1994."--Foreword.
Physical Description:298 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references.
ISBN:9264147098