Responsive government : service quality initiatives.
| Corporate Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Paris :
Organisation for Economic Co-operation and Development,
1996.
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| Subjects: |
| Item Description: | "PUMA"--On cover. "This publication contains papers presented to a Symposium on this topic organised by the Public Management Service (PUMA) of the OECD and held in Paris on 7-8 November, 1994."--Foreword. |
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| Physical Description: | 298 pages : illustrations ; 24 cm. |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 9264147098 |