APA (7th ed.) Citation

Organisation for Economic Co-operation and Development. Public Management Service. (1996). Responsive government: Service quality initiatives. Organisation for Economic Co-operation and Development.

Chicago Style (17th ed.) Citation

Organisation for Economic Co-operation and Development. Public Management Service. Responsive Government: Service Quality Initiatives. Paris: Organisation for Economic Co-operation and Development, 1996.

MLA (9th ed.) Citation

Organisation for Economic Co-operation and Development. Public Management Service. Responsive Government: Service Quality Initiatives. Organisation for Economic Co-operation and Development, 1996.