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Implementing TQM in small & medium-sized organizations : a step-by-step guide /

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Bibliographic Details
Main Author: Hodgetts, Richard M.
Format: Book
Language:English
Published: New York : Amacom, [1996]
Subjects:
Small business > Management > Handbooks, manuals, etc.
Total quality management > Handbooks, manuals, etc.
Description
Physical Description:xv, 216 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 205-209) and index.
ISBN:0814402909