| Abstract: | The purpose of this study was to build a knowledge base for implementing total quality management (TQM) in secondary schools. The research was conducted using both quantitative and qualitative methodology within the naturalistic inquiry paradigm. The purposive sample was selected from a nationwide list of secondary schools recommended by Departments of Educational Administration/Leadership of University Council of Educational Administration institutions. The staff members of the eight selected schools completed a researcher developed questionnaire. From the analysis of the questionnaires, three schools were selected for visitations for the qualitative phase of the study. The research revealed the following, as well as, several other conclusions: all three schools used a significantly different approach in their quest to implement TQM; each principal exhibited a collaborative leadership style; academic teaming was an integral aspect of the curriculum; there was a high level of trust among the staff; the teachers appeared to have a feeling of control of their professional life and a low level of stress; and differing stages of TQM implementation had an effect on the schools' degree of collaborative leadership and the collegiality of the climate. The implications were to conduct longitudinal studies to determine future effects of TQM and a comparative study in the elementary setting. |
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