Every manager's guide to business processes : a glossary of key terms & concepts for today's business leader /

Bibliographic Details
Main Author: Keen, Peter G. W.
Other Authors: Knapp, Ellen M.
Format: Book
Language:English
Published: Boston, Mass. : Harvard Business School Press, [1996]
Subjects:
Description
Item Description:Includes index.
Physical Description:xii, 219 pages : illustrations ; 24 cm.
ISBN:0875846270
0875845754 (pbk.)
0875845711