Customer service : a how-to-do-it manual for librarians /

Bibliographic Details
Main Author:	Walters, Suzanne
Format:	Book
Language:	English
Published:	New York : Neal-Schuman Publishers, [1994]
Series:	How-to-do-it manuals for libraries ; no. 41.
Subjects:	Public services (Libraries) > United States. Customer services > United States. Libraries > United States. Library Services > United States.

Description
Physical Description:	iii, 115 pages : illustrations ; 28 cm.
Bibliography:	Includes bibliographical references (pages 111-113) and index.