Performance management : a business process benchmarking approach /
| Other Authors: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London : New York :
Chapman & Hall,
1995.
|
| Edition: | 1st ed. |
| Subjects: |
| Physical Description: | 399 pages : illustrations ; 25 cm. |
|---|---|
| Bibliography: | Includes bibliographical references(pages 385-393) and index. |
| ISBN: | 0412605600 (acid-free paper) |