Performance management : a business process benchmarking approach /

Bibliographic Details
Other Authors: Rolstadås, A. (Asbjørn), 1944-
Format: Book
Language:English
Published: London : New York : Chapman & Hall, 1995.
Edition:1st ed.
Subjects:
Description
Physical Description:399 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references(pages 385-393) and index.
ISBN:0412605600 (acid-free paper)