APA (7th ed.) Citation

Melan, E. H. (1995). Process management: A systems approach to total quality. Productivity Press.

Chicago Style (17th ed.) Citation

Melan, Eugene H. Process Management: A Systems Approach to Total Quality. Portland, Or.: Productivity Press, 1995.

MLA (9th ed.) Citation

Melan, Eugene H. Process Management: A Systems Approach to Total Quality. Productivity Press, 1995.