Skills for effective human services management /

Bibliographic Details
Other Authors: Edwards, Richard L., Yankey, John A.
Format: Book
Language:English
Published: Washington, D.C. : National Association of Social Workers, [1991]
Subjects:
Table of Contents:
  • The organizing framework. Managing effectively in an environment of competing values / Richard L. Edwards and David M. Austin
  • Boundary-spanning skills. Understanding the service delivery system / David M. Austin
  • Preparing effective proposals / Ralph Brody
  • Providing entrepreneurial leadership / Dennis R. Young
  • Influencing legislation for the human services / Elliott Davis Moore
  • Creating and using coalitions / Chauncey A. Alexander
  • Developing strategic media relationships / Clarence Jones
  • Human relations skills. Recruiting and selecting effective employees / Peter J. Pecora
  • Designing and sustaining effective organizational teams / Darlyne Bailey
  • Building a pluralistic workplace / Regina Nixon and Margaret Spearmon
  • Getting there and staying there : women as managers / Dixie L. Benshoff
  • Dismissing problem employees / Robert F. Rivas
  • Managing organizational decline / Richard L. Edwards and John A. Yankey.
  • (cont.) Coordinating skills. Writing effectively : a key task for managers / Mary Kay Kantz and Kathryn Mercer
  • Managing information technology / Perry P. Heath
  • Developing and implementing quality assurance programs / Claudia J. Coulton
  • Managing risk in the workplace / Paul A. Kurzman
  • Directing skills. Planning and managing strategically / Douglas C. Eadie
  • Motivating employees to achieve / Myron E. Weiner
  • Managing time in the organizational setting / Laurie Newman DiPadova and Sue R. Faerman
  • Designing and implementing performance contracting / Kenneth R. Wedel
  • Managing mergers and consolidations / John A. Yankey and Mark I. Singer.