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Customers as partners : building relationships that last /

Bibliographic Details
Main Author: Bell, Chip R.
Format: Book
Language:English
Published: San Francisco : Berrett-Koehler, [1994]
Edition:1st ed.
Subjects:
Customer services.
Customer relations.
Description
Physical Description:xv, 235 pages ; 25 cm.
Bibliography:Includes bibliographical references (pages 219-225) and index.
ISBN:1881052540 (acid-free paper) :