Cover Image

Agile competitors and virtual organizations : strategies for enriching the customer /

Bibliographic Details
Main Author: Goldman, Steven L., 1941-
Other Authors: Nagel, Roger N., Preiss, Kenneth
Format: Book
Language:English
Published: New York : Van Nostrand Reinhold, [1995]
Subjects:
Competition.
Organizational change.
Customer services.
Description
Physical Description:xxix, 414 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 399-402) and index.
ISBN:0442019033