Heifetz, M. (1993). Leading change, overcoming chaos: A seven stage process for making change succeed in your organization. Threshold Institute ; Ten Speed Press.
Chicago Style (17th ed.) CitationHeifetz, Michael. Leading Change, Overcoming Chaos: A Seven Stage Process for Making Change Succeed in Your Organization. [Olympia, Wash.] : Berkeley, Calif.: Threshold Institute ; Ten Speed Press, 1993.
MLA (9th ed.) CitationHeifetz, Michael. Leading Change, Overcoming Chaos: A Seven Stage Process for Making Change Succeed in Your Organization. Threshold Institute ; Ten Speed Press, 1993.
Warning: These citations may not always be 100% accurate.