APA (7th ed.) Citation

Gross, T. S. (1994). Leading your Positively Outrageous Service Team. MasterMedia Ltd..

Chicago Style (17th ed.) Citation

Gross, T. Scott. Leading Your Positively Outrageous Service Team. New York: MasterMedia Ltd., 1994.

MLA (9th ed.) Citation

Gross, T. Scott. Leading Your Positively Outrageous Service Team. MasterMedia Ltd., 1994.

Warning: These citations may not always be 100% accurate.